Sometimes when we make changes to the system, they don’t register immediately in your browser due to caching. A hard refresh will usually fix this, though occasionally completely clearing the cache is necessary.


To perform a Hard Refresh, open your browser and follow these simple steps;

Chrome Browsers

Windows: 

  1. Hold down Ctrl and click the Reload button.

  2. Hold down Ctrl and click F5.

  3. Hold down Ctrl + Shift and click R.

  4. Open Chrome dev tools by clicking F12 and right-click Reload button. Then, click Hard Reload. See below:

Mac / Apple: 

  1. Hold Shift and click the Reload button.

  2. Hold down Command and Shift. Then, press R.

Linux: 

  1. Hold down Ctrl and click F5.

  2. Hold down Ctrl + Shift and click R.

Internet Explorer Browsers

If you use Internet Explorer, these alternatives should be suitable for you.

  1. Hold down Ctrl and click F5.

  2. Hold down Ctrl and click the Reload button.

Below you can find several options to do a hard refresh with the Windows/Linux Operating System:

  1. Hold down Ctrl and click F5.

  2. Hold down Ctrl + Shift and click R.

The following solutions can be used for MacOS:

  1. Hold Shift and click the Reload button.

  2. Hold down Command and Shift. Then, press R.

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